Personnel professional training

Definition of business activities

CARNet develops its operation and business activities by maximally implementing information technologies and trying to serve as an example of a Croatian public institution within the information society. Therefore, increasing transparency of activities, orientation towards users and metric systems of business processes and services are being introduced.

CARNet has achieved significant results regarding organisation by introducing project work, and has paid special attention to controlling costs at all levels, starting from the individuals over business processes to organisational units. The process has also been started of defining a catalogue of products and services and users' groups as targets of certain services. After completing the process, planned during 2001, the results should be reflected in better identification of users' requirements and further development and a more comprehensive and wider usage of these products and services.

 


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DiP: CWM 2001