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| Page last updated at 11. 5. 2017. 12:14 |
Barbara Kolarek

Deputy CEO for User Support

Personal information:

Born in Zagreb on 23 September 1976., mother of two.

Education:

2013 - scheduled to complete the Organisation and Management postgraduate programme at the Faculty of Economics and Business of the University of Zagreb
2001 - completed the Philosophy and Croatology M.A. programme at the Centre for Croatian Studies of the University of Zagreb

Professional development:

2012 - 2013 - E-Learning Academy – E-learning Management
2002 - 2012 - attended a number of courses in the field of project management, teamwork, user support and communication skills

Professional activities:

2013 - Assistant Director for User Support at CARNet
2012-2013 - Head of Customer Support at CARNet
2010-2013 - CARNet Managing Council Member
2003-2012 - Head of Members Service at CARNet
2002- 2003 - Members Service Employee at CARNet

Major projects:

  • organisation of user support for the National Information System for Applications and Enrolments into Secondary Schools
  • e-Class Register project manager
  • development of the Members Service database
  • European Foundation for Quality Management (EQFM) project