2012-07-19 13:30:20

CARNet Helpdesk from now on also on CARNet's Facebook

In order to make the path to information about CARNet's services easier and offer timely support to its users, CARNet Helpdesk now offers to answer questions received through CARNet's official Facebook site. The CARNet Helpdesk team is with you every day from 8 a.m. to 10 p.m. for all questions about our services.

To make sure that your data remains secure, we kindly ask you not to disclose any information about your user account in your messages, but to continue to use our free telephone number for such inquiries. Please note that CARNet Helpdesk will never ask for your password through Facebook or your e-mail, and we advise you to report to CARNet Helpdesk every attempt at fraud which you receive in your e-mail inbox.

For more detailed information about your user account and password please use our free number 0800 CARNet (227638) or, for calls from abroad, +385 (1) 6661 656.

On our Facebook site we also introduced an "Info" tab where you can always find the most recent information on the state of the network, planned works and possible difficulties.


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