Individual users access to the CARNET Network

In cooperation with Internet service providers CARNET strives to enable its users to access all CARNET services and resources under the conditions which are more favourable than the current conditions on the market.

With that in mind, CARNET continuously invests in its network infrastructure and other available resources (such as equipment, resources, authentication/authorization infrastructure etc.).

Technologies used for individual users access:

• DSL or FTTH access
• Optical or cable access (service CARNET 1D/2D/3D)
• Mobile access (services  Mobile/A1 with vouchers CARNET)

Users with electronic identity in the AAI@EduHr system which is used for authentication and authorization have the right to access all services. User data (login name and password) are provided by the CARNET member institution that the user works for.

All questions related to AAI@EduHr electronic identity primary and secondary school teachers can refer to school administrators.  

Users from academic community (university students, professors, scientists and staff) are provided with their electronic identity by administrators in their respective institutions.

For all questions and technical support concerning the use of a particular service, please contact the Customer Support Service of the service provider  (A1).

To resolve difficulties concerning electronic identity (invalid username or password, forbidden connections etc. ) please contact the institution administrator or CARNET Helpdesk.