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For all questions related to CARNET services, projects and activities, please contact User Support.  

CARNET Headquarters

CARNET headquarters are in Zagreb. 

Working hours: 
Monday – Friday 8:30 – 16:30

 

CARNET Headquarters

Address:
Josipa Marohnića 5
10000 Zagreb
Phone: +385 1 6661 555
E-mail: helpdesk@carnet.hr

CARNET Regional Offices

CARNET Osijek

Address:
Cara Hadrijana 10/B
PP303
31000 Osijek
Phone: +385 1 6661 555
E-mail: helpdesk@carnet.hr

CARNET Rijeka

Address:
Sveučilišni odjeli
Radmile Matejčić 2
51000 Rijeka
Phone: +385 1 6661 555
E-mail: helpdesk@carnet.hr

CARNET Pula

Address:
Odjel za ekonomiju i turizam
Sveučilište Jurja Dobrile u Puli
Preradovićeva 1/1
52100 Pula
Phone: +385 1 6661 555
E-mail: helpdesk@carnet.hr

CARNET Split

Address:
Fakultet elektrotehnike, strojarstva i brodogradnje
Ruđera Boškovića 32
21000 Split
Phone: +385 1 6661 555
E-mail: helpdesk@carnet.hr

CARNET Dubrovnik

Address:
Ćira Carića 4
20000 Dubrovnik
Phone: +385 1 6661 555
E-mail: helpdesk@carnet.hr

User Support

For all questions related to CARNET services, projects and activities, please contact User Support.  

CARNET’s User Support Service

Phone: +385 1 6661 555
E-mail: helpdesk@carnet.hr

CARNET’s Education System Support Service

Phone: +385 1 6661 500
E-mail: helpdesk@skole.hr

Media Enquiries

For all media enquiries please contact Office for Communications. 

Office for Communications

Address:
Josipa Marohnića 5
10000 Zagreb
Phone: +385 1 6661 576
E-mail: press@carnet.hr

TCS - Trusted Certificate Service

Registered name

Croatian: 
Hrvatska akademska i istraživačka mreža – CARNET

English:
Croatian Academic and Research Network – CARNET

Address:
Josipa Marohnića 5
10000 Zagreb
Croatia
VAT Number: 58101996540

Official registration in the Court Register, Ministry of Justice, Republic of Croatia:
https://sudreg.pravosudje.hr/registar/f?p=150:28:0::NO:28:P28_SBT_MBS:080008627

Contacts:

Head of Legal Department:

Ivana Jelačić
Phone: +385 1 6661657
Mobile: +385 91 1450198
E-mail: ivana.jelacic@carnet.hr

Croatian NREN MRAO and CARNET’s RAO:

Zoran Vlah
Phone: +385 1 6661789
Mobile: +385 91 1353539
E-mail: zoran.vlah@carnet.hr

Croatian NREN MRAO:

Mislav Major
Mobile: +385 99 5238540
E-mail: mislav.major@carnet.hr

CARNET’s RAO and EV authorized officer:

Ivan Bencarić
Phone: +385 1 6661716
Mobile: +385 91 1480956
E-mail: ivan.bencaric@carnet.hr

TCS mailing list: 
tcs-ra@carnet.hr

 

IMPORTANT NOTE
Due to the COVID-19 pandemic, CARNET’s employees are working from home and it could be difficult to reach them on the fixed phone lines. If needed, please contact them directly on their mobile phones or by e-mail.

 

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Directions - How to Reach Us?

Instructions for arrival to CARNET headquarters Zagreb at the address Josipa Marohnića 5

By public transport

  • 10 minutes walk from the tram station Sveučilišna aleja by tram lines 3, 5 and 13
  • 10 minutes walk from the tram stations Prisavlje or Vjesnik by tram lines 4, 5, 14 and 17
  • bus line 108 Glavni kolodvor – Savski most – timetable
  • bus line 107 Jankomir – Žitnjak – timetable

From the main train station

  • walk: 2 km, 25 min
  • tram line 4, to the station Prisavlje or Vjesnik
  • bus line 108 Glavni kolodvor – Savski most – timetable

From the main bus station

  • walk: 3 km, 40 min
  • tram line 5, to the station Prisavlje or Vjesnik

From the airport

  • transfer to the main bus station by Pleso prijevoz bus
  • transfer by bus line 290 (timetable) to Kvaternik square and continue with the tram line 5 to the station Sveučilišna aleja, Prisavlje or Vjesnik


View Larger Map

Arriving by car

From the direction Zagreb – zapad (Zagreb west)

  • from the toll station Zaprešić 19,9 km
  • from the exit Zagreb–zapad drive straight on Ljubljanska / Zagrebačka avenija; after approximately 10 km turn right on the traffic light, direction Cvjetno naselje

From the direction Zagreb – istok (Zagreb east)

  • from the toll station Ivanja Reka 15,4 km
  • from the exit Zagreb–istok drive straight on Slavonska avenija; after approximately 12 km turn left on the traffic light, direction Cvjetno naselje

From the direction Zagreb – jug (Zagreb south)

  • drive on the Avenija Većeslava Holjevca; after crossing the bridge turn left on the first traffic light onto Slavonska avenija; on the first next traffic light turn left direction Cvjetno naselje

From the direction Karlovac

  • fron the toll station Lučko 9,1 km
  • drive to the roundabout from which you exit using the 3rd exit (towards city center); you cross over the bridge (Jadranski most) and turn right at the end; follow the main road and you are on the Savska cesta road; on the first traffic light turn right onto Prisavlje street; turn left on the 2nd traffic light

Parking possibilities

  • it’s possible to park your car on the nearby Zagreb parking parking lot behind the Ministry of Maritime Affairs, Transport and Infrstructure building (so called Kockica), and in the City Plaza garage