CARNET info
CARNET info It is a self-care portal into the world of CARNET services, which allows users insight into the catalog of services, applications, and user information through various databases and data sources, as well as reports from connected systems. It was initially created within the e-Schools project and is intended for all users from the education system.
CARNET system users have access to personal data from the system ID card which they can administer – passwords, parent institutions, cloud service selection (Microsoft 365, Google Workspace for Education), email mailbox selection (Gmail, Outlook, Zimbra). As one of the ways to communicate with CARNET Customer Service, users can send an inquiry or report a specific difficulty through the info portal.
Also, within the CARNET info system, students, parents (guardians), and teachers can view and administer consents within the school system, in accordance with personal data protection regulations. Through integration with the system Privacy Policy Access to information about consents is enabled, as is their management.
CARNET info system users are:
- School founders
- School principals
- Teachers
- Directory and Resource Administrators
- Technical support specialists
- Administrative Staff
- Professional services
- Parents
- Students
Users
How to become a user
When enrolling or getting hired as a student or teacher in primary or secondary school, they receive an electronic identity (AAI@EduHr) which grants them access to all CARNET services, including the CARNET info service.
Schools have their own directory administrator responsible for creating electronic identities for all students and teachers in the CARNET Id system. You can find out who the designated directory administrator is at your school by Here.
Other user categories (STP (Support Technical Professionals), school founders, and parents) can access the CARNET info service using their e-Citizens system identity.
System access
The system can be accessed on the portal CARNET info using AAI@EduHr electronic identity or using an identity from the e-Citizens system.
Each user category has personalized access to the CARNET info system and a specific set of its functionalities, depending on the user category.
Questions and answers
The directory administrator of all schools and staff opens user accounts in the AAI@EduHr system, and you can check the list of administrators for each institution Here.
The data displayed in the CARNET Info system is predefined and depends on your user group. For example, students will have access to one set of data, while school founders or school administrators will have access to a completely different set. After logging into the CARNET Info system, users are automatically assigned the rights belonging to their user group. One user can belong to multiple groups within the system (e.g., a teacher teaches in multiple schools and is simultaneously a resource administrator or technical support specialist), so they have access to multiple sets of different data.
The data sources that users of the CARNET info service can access, considering their rights, are as follows:
- e-Matica system
- CARNET's user database and open-source technology-based customer relationship management system
- CARNET ID system
- CARNET data system
- e-Citizens system
- CARNET's e-Diary system
- CARNET's application for managing and monitoring school local networks
- AAI@EduHr system
- CARNET's EMA system
- CARNET's Loomen System
- application signature.carnet.hr
- inventory.carnet.hr application
- Questionnaire Application
- cloud services
- CARNET's Edutorij system
- CARNET's e-Laboratory portal
Reports with data from the listed systems are available to users, and personalized support is provided through reporting issues and managing their own accounts.
Contact
To resolve difficulties related to login and rights assignment in the system, contact your institution's administrator or
CARNET Helpdesk
Phone: +385 1 6661 555
E-mail: helpdesk@carnet.hr