Deputy CEO for User Support
 

Personal data:

Born in Metković on 11th of October 1978.
Married, a mother of one.

Education:

• 2011 – master's degree from the Faculty of Electrical Engineering and Computing
• 2002 – graduated from the Faculty of Electrical Engineering and Computing, the University of Zagreb, course: Telecommunication and information science

Additional professional education:

• 2003 – 2012 – Attended a series of courses from the area of projects management, teamwork, lecturing and communication skills, bussines process management and modeling, CRM and CEM
• 2004 – Cisco Certificate Network Associate
• 2003 – 2004 Cisco Networking Academy, CARNet

Professional activities:

• 2006 - Deputy CEO for User Support
• 2005 – 2006 -  Members Service Manager
• 2002 – 2004 - Members Service employee

Major projects:

• Implementation of project State Matriculation and NISHEI - National Information System for Higher Education Institutions application
• Implementation of the CARNet Contact Centre
• Creation of the Members Service Database
• VoIP in CARNet
• Users, EFQM project